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#Use samsung kies with s4 install#

Close KIES and reboot both your computer and phone.

Disconnect the device from your computer.

The application offers a connection troubleshooter so you should try that first before going further.

#Use samsung kies with s4 install#

You could also install Samsung KIES if you haven’t already. You could try to automatically search for the drivers online by going into the Device Manager and update the drivers from there. If it says that the device or USB is not recognized, then you need to reinstall the drivers. How would you know if the problem is with the drivers?Ĭonnect your Galaxy S4 to your computer using the original USB data cable. More often than not, it’s the drivers that are compromised that’s why even if the hardware is working and properly connected to the computer, they just wouldn’t be bridged because it’s either the driver, which serves as the bridge, does not exist or was corrupted during the installation. If this happens, it’s either KIES won’t launch or result to errors whenever a Samsung smartphone (in this case, the Galaxy S4) is connected to the computer. However, for some reason, there are times when the process fails. The installation of Samsung KIES is easy to do, many would say.

Software-related problems (numbers 1, 2 and 6) can easily be fixed but problems that directly concern the hardware (numbers 3, 4 and 5) may need more in-depth knowledge to fix or may require the intervention of an expert or a technician.

The computer has issues with its hardware.

Samsung KIES cannot detect the Galaxy S4 if one of the following happens: While the problem is common and easy to fix, it is very annoying especially when you need to backup or restore your data to or from your computer. There could be a lot of things that may result to Samsung KIES not being able to detect Galaxy S4 when connected to a computer.